Udemy Sift Fraud Detection Integration

KotlinSpring BootSiftFraud DetectionPaymentsAWS

Turnstone foraging along a shoreline

Overview

Actively participated in the analysis phase and early integration of Sift — a machine-learning-based fraud detection platform — into Udemy’s B2C payment pipeline.

Approach

  • Analysed transaction patterns and signal data to define the integration scope.
  • Collaborated with the Payments team to embed Sift scoring into the checkout and refund flows.

Outcomes

  • Significantly reduced chargeback rate for B2C payments, improving financial outcomes and customer trust.

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